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When it es to plaints respond to them quickly and politely Even if it s just a simple reply it s better than a late or no reply And like in everything else it s better to have a plan for this task Here are some points to help you Who will be in charge of monitoring the ments and reviews Who will decide whether you ne to reply to a ment or not If specific issues e up what will be the process of giving a response Figuring this out beforehand will save you a lot of time and stress in managing feback Negative Attention Bad Publicity One lesson that some panies have El Salvador Mobile Number List learn the hard way is not to be aggressive or defensive when responding to public criticism That kind of bad attitude just doesn.
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